Welcome to Surprise Gallery Gift. These Terms & Conditions govern your use of surprisegallerygift.com and any purchase you make with us. By browsing our website or placing an order, you agree to the terms set out below. Please read them carefully.
1. Order Acceptance
When you place an order on our website, it constitutes an offer to purchase the selected products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including in cases of pricing errors, suspected fraud, or stock unavailability, in which case we will notify you and issue a full refund for any amount already paid.
2. Pricing
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We make every effort to display accurate pricing, but errors can occasionally occur; if a product’s price is listed incorrectly, we will contact you before processing the order and you may choose to proceed at the correct price or cancel. Prices, offers, and promotions are subject to change without prior notice.
3. Payment
We accept payment via credit and debit cards, UPI, net banking, select digital wallets, and Cash on Delivery (where serviceable) through secure, PCI-compliant payment gateways. Your order will only be processed once payment has been successfully received and verified, except in the case of Cash on Delivery orders.
4. Shipping & Delivery
We aim to process orders within 1-2 business days and deliver across India within 6-10 business days, depending on your location and courier serviceability. Estimated delivery timelines shown at checkout are indicative and not guaranteed, as they can be affected by courier delays, weather, or circumstances beyond our control. Risk in the goods passes to you upon delivery to the shipping address provided at checkout.
5. Liability
To the fullest extent permitted by law, Surprise Gallery Gift shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products, including delays in delivery caused by third-party courier partners. Our total liability for any claim relating to an order shall not exceed the amount paid by you for that order. Nothing in these terms limits any statutory rights you have as a consumer under Indian law.
6. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to your use of this website or your order shall be subject to the exclusive jurisdiction of the competent courts located in India. We may update these terms from time to time, and the revised version will be posted on this page with an updated effective date.
