At Surprise Gallery Gift (we, us, our), accessible from surprisegallerygift.com, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when you visit our store or make a purchase.
Information We Collect
When you browse our site, create an account, or place an order, we may collect your name, email address, phone number, shipping and billing address, order details, and payment confirmation status. We do not store your full card or UPI credentials on our servers; these are processed securely by our third-party payment gateway partners.
How We Use Your Information
- To process and deliver your orders, including personalized and custom-made gifts
- To communicate order status, shipping updates, and respond to customer support queries
- To send promotional offers or newsletters, only if you have opted in
- To improve our products, website experience, and prevent fraud
Cookies
Our website uses cookies to keep items in your cart, remember your preferences, and understand how visitors use our site. You can disable cookies through your browser settings, though some features of the store may not work correctly without them.
Sharing of Information
We share your order information only with trusted third parties required to fulfil your purchase, such as courier and logistics partners for delivery, and payment gateways for processing transactions. We never sell your personal data to third parties.
Data Retention
We retain your order and account information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us. You can also unsubscribe from marketing emails using the link provided in those emails.
Contact Us
If you have any questions about this Privacy Policy, please reach out to us at surprisegallery08@gmail.com or call +91 93515 66696.
